Hi Mohammed,
I haven't personally experienced or witnessed users connecting from the same machine getting a new session - they tend to get the existing one. I have witnessed a user get a new session rather than their existing one when connecting from a different machine/device. It doesn't happen every time either, most times it will successfully connect you to your existing session (it's hard to reproduce as it seems fairly random). View version 5.2. I guess I would've first noticed this a few weeks ago when I was looking at the desktop inventory in view administrator and noticed that one user had two sessions - one which was connected and one which was disconnected.
Thanks,
Tim